Industry Trends

Our systems have evolved and have become sophisticated to maintain our value proposition as we've expanded our suppliers and product offerings over the years.  Each partner / supplier has had their own unique system and interface that required our team to evolve to provide consistent pricing and continue to offer free shipping.  Our leadership, engineering and product management teams are continuously fine-tuning our tools, processes and support organization to ensure that we can maintain our simple approach while expanding our product offerings.  Our technology and approach have allowed us to hide these complex interfaces from our customers and give them a simple shopping experience.  

As 2020 comes to an end, the GoVets Team would love to thank all of our wonderful customers, partners and employees for all of their trust, feedback and commitment throughout the year.  

So many of us and our loved ones have endured so much change and struggles during the year.  Just like many of you, we are looking forward to the opportunities that are ahead of us in 2021. 

GoVets has many changes and additional growth plans for the coming year.  As you continue to shop on GoVets, be on the look-out for the following enhancements in the coming weeks and months: 

• Additional Product Offerings beyond the Millions of Products that are already offered on GoVets.
• Customer Loyalty & Rewards Program to Encourage our customers to keep coming back. 
• Discounted Travel, Event Tickets & Entertainment Programs for our customers.
• Expanded Partnerships with Veteran Non-Profit Organizations

National Veteran Small Business Coalition Members wrote the following description of the value small distributors bring the Department of Veteran Affairs supply chain.

The goal of a robust “supply chain” should be to manage the life cycle of product acquisition and logistics from requirements development thru to actual care giver or patient product usage.  In laymen’s terms delivering the right product at the right time, to the right location, at the right cost. As no one entity, government or business can do this by themselves, multiple layers or players are required. Also, a high-quality supply chain cannot be measured by cost alone.  This is especially true in the federal government marketplace as the myriad collection of rules, regulations and policies do not always lend themselves to an efficient, robust supply chain. Many manufacturers whose business is concentrated in the commercial sector of our economy frankly are reluctant to play in the federal marketplace

COVID-19 Update - GoVets is focused on the health and safety of our staff

Based on recent events surrounding COVID-19, GoVets is focused on the health and safety of our customer support team and based on regional regulations and social distancing requirements, this has resulted in extended response times and also extend timelines for our fulfillment team and suppliers to deliver some products listed on GoVets. Delivery timelines and response times may be longer than timelines listed on GoVets.

We ask for your patience in this challenging time as our team works to deliver our vital services to customers throughout the United States, particularly to those like the elderly who are most vulnerable.

As a result, we have several options to offer our customers looking to receive Sales Quotes, product lead times, order updates or other general questions about GoVets. You can review our Frequently Asked Questions on GoVets, login to your account for order updates, send us

Government Purchasing Agents have many reasons to use GoVets.

The following six reasons explain why Government Purchasing Agents should use GoVets for market research and purchasing.

YOUR SECURE, TRUSTED SUPPLY SOURCE

YOUR VERIFIED SOURCE FOR MILLIONS OF PRODUCTS FROM YOUR SDVOSBs