Welcome to GoVets.com! Our commitment to serving our customers—ranging from government entities, businesses, to individual consumers—extends to ensuring a clear, straightforward, and hassle-free shipping experience. This page is designed to outline our shipping policies, helping you make informed decisions about your purchases.
GoVets primarily serves the 48 contiguous United States with free standard shipping for all our products. While we typically do not ship outside the United States or to Alaska, Hawaii, or Puerto Rico, we make exceptions for military bases and certain products. Please contact our support team for inquiries about specific items and international shipping capabilities.
GoVets offers a hassle-free return and exchange policy within 14 days of receipt, with specific conditions outlined on our Return Policy page. For damaged or incorrect items, please notify GoVets Support within two days of arrival to facilitate the returns process.
For any questions or concerns regarding our shipping policy or your order, feel free to reach out to us via our Help Page, where you'll find options for chat support, phone support at 1-866-321-6321, and email support through submitting a ticket. Our team is dedicated to ensuring your satisfaction and is available to assist Monday through Friday, 9am to 5pm ET.
By shopping with GoVets, you acknowledge and agree to these shipping policies, ensuring a transparent and efficient process from checkout to delivery. Thank you for choosing GoVets for your needs.