As 2020 comes to an end, the GoVets Team would love to thank all of our wonderful customers, partners and employees for all of their trust, feedback and commitment throughout the year.
So many of us and our loved ones have endured so much change and struggles during the year. Just like many of you, we are looking forward to the opportunities that are ahead of us in 2021.
GoVets has many changes and additional growth plans for the coming year. As you continue to shop on GoVets, be on the look-out for the following enhancements in the coming weeks and months:
- Additional Product Offerings beyond the Millions of Products that are already offered on GoVets.
- Customer Loyalty & Rewards Program to Encourage our customers to keep coming back.
- Discounted Travel, Event Tickets & Entertainment Programs for our customers.
- Expanded Partnerships with Veteran Non-Profit Organizations
This is the time of year when fiscal government buyers are completing their end of year spending requirements. September 30 marks the end of the federal government's 2020 fiscal year (FY) and GoVets has the ability to help Government buyers allocate their end of year money in the most valuable and effective way - GoVets offers our Government customers value and efficiency in terms of Government Pricing, Discounts, Payment Options, Product Selection, Diversity and Experience.
National Veteran Small Business Coalition Members wrote the following description of the value small distributors bring the Department of Veteran Affairs supply chain.
The goal of a robust “supply chain” should be to manage the life cycle of product acquisition and logistics from requirements development thru to actual care giver or patient product usage. In laymen’s terms delivering the right product at the right time, to the right location, at the right cost. As no one entity, government or business can do this by themselves, multiple layers or players are required. Also, a high-quality supply chain cannot be measured by cost alone. This is especially true in the federal government marketplace as the myriad collection of rules, regulations and policies do not always lend themselves to an efficient, robust supply chain. Many manufacturers whose business is concentrated in the commercial sector of our economy frankly are reluctant to play in the feder
GoVets has evolved based on your feedback. Thank you to our customers and partners for all of their wonderful feedback over the last two years! We are continuing to turn your feedback into outcomes for a better shopping experience thanks to our amazing support staff, engineers and partners.
The New GoVets has arrived! Welcome to a better shopping experience on the Nation's Largest Service-Disabled Veteran-Owned Online Super Store. We have evolved, but have not changed the value we offer our customers.
Based on feedback from our customers, partners, suppliers and employees over the past two years, we have evolved our platform, offerings and services to provide a consistent and unique experience for all shoppers! This past year has been tremendously successful and our customers love what we have to offer - This includes our millions of products across thousands of brands, free shipping, and our overall value proposition of supporting
COVID-19 Update - GoVets is focused on the health and safety of our staff
Based on recent events surrounding COVID-19, GoVets is focused on the health and safety of our customer support team and based on regional regulations and social distancing requirements, this has resulted in extended response times and also extend timelines for our fulfillment team and suppliers to deliver some products listed on GoVets. Delivery timelines and response times may be longer than timelines listed on GoVets.
We ask for your patience in this challenging time as our team works to deliver our vital services to customers throughout the United States, particularly to those like the elderly who are most vulnerable.
As a result, we have several options to offer our customers looking to receive Sales Quotes, product lead times, order updates or other general questions about GoVets. You can review our Frequently Asked Questions on GoVets, login to your account for order updates, send
GoVets was built from Day One to support Veteran Non-Profit causes of National significance
How is GoVets a Socially Responsible Business?
A Socially Responsible Business (SRB) fosters Corporate Social Responsibility (CSR) within its community of vendors and partners. A Socially Responsible Business's objectives includes creating positive changes and making valuable contributions to the stakeholders such as the local community, customers, and staff.
GoVets will begin showcasing specific partners and services to make our customers aware of benefits available to us that others can also take advantage of for their business or other needs.
In this post, we will review Refund Retriever. GoVets ships thousands of packages each month, and there are many cases where our carrier partners, FedEx or UPS, are not able to deliver their packages to the intended destination on time. During normal times (except during COVID-19), they have service-level agreements that they must maintain, and if they do not deliver on time, parcel shipping fees are credited back to the account. This does not happen very often, otherwise, they would go out of business. However, there is a small percentage of orders that become non-compliant with their SLAs and this is where Refund Retriever comes in...
Save Money | Support Veterans & U.S. Small Businesses | Support Diversity & Inclusion | Keep Veterans Employed | Keep your payment in the U.S. Economy | U.S-based Customer Service
At GoVets, we are confident that we offer Americans the best value available from any online store for the following reasons, and more:
We offer millions of products and services across thousands of categories to satisfy most of your business, office or home needs.
Government Purchasing Agents have many reasons to use GoVets.The following six reasons explain why Government Purchasing Agents should use GoVets for market research and purchasing.
YOUR SECURE, TRUSTED SUPPLY SOURCEIt is not easy to become a trusted supply source for the VA. Our team has worked with the VA to meet the VA's high standards. The VA announced last September that access is allowed to GoVets from within the VA, GoVets was built by a trusted team of security experts who have performed cyber threat detection and remediation work for the VA, and GoVets uses state-of-the art security processes and technology. GoVets is your secure, trusted supply source. Please click on the link above to shop securely today!
We have accomplished so much already! From Launch, to Congressional Testimony, to Over 7 Million Products in a year!
As shown in the following figure, GoVets has achieved several major milestones since its launch in early 2018.