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Contact Us: 

Chat (LIVE & VIRTUAL AGENT):  Chat with a Virtual Agent 24/7 to receive Order Status Updates and Product Lead Time Request AND Chat with a Live agent during business hours.

Email: Fill out our Support Ticket Request Form and GoVets will respond via E-mail with 1-2 business days.

Phone (VIRTUAL AGENT): Call 1-866-321-6321 for Automated Order Status Updates and Product Lead Time Requests.  

Hours: 

The GoVets Customer Support Team is available Monday to Friday from 9AM to 5PM EST. 

 

Support Ticket Request Form: 

 

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