GoVets Knowledge Base

GoVets is committed to providing highly competitive pricing to our customers. We firmly believe that our prices are among the most competitive you'll find online. However, there might be instances where customers come across lower prices on other online stores. These lower prices can result from various factors, such as temporary sales promotions or outdated pricing that hasn't been updated to reflect the latest information from our suppliers.

In general, we do not offer a formal price matching or price adjustment policy at GoVets. However, if you believe that the pricing of a specific SKU doesn't seem accurate for any reason, we encourage you to get in touch with us. We will carefully evaluate the SKU's pricing on a case-by-case basis to ensure fairness and accuracy.

Please be assured that our primary objective is to provide our customers with some of the most competitive prices available in the online marketplace. It's not uncommon for other online retailers to accept orders and then later cancel them when they discover that their supplier's costs have changed, especially in today's inflationary environment.

We've consistently witnessed this practice from returning customers who have experienced it elsewhere. At GoVets, we prioritize transparency and integrity in our pricing practices, and we strive to deliver a reliable and cost-effective shopping experience to our valued customers.